The support team tries to respond as quickly as possible, but the decision time can reach 72 hours. You will in any case be informed of the progress of the appeal. Also, you will be informed when the problem is resolved, or ask for additional information from you. When applying, try to describe as completely as possible what the problem is, this will greatly speed up the solution.
Articles in this section
- What are block explorers for your exchange?
- I have LAMBO and other incomprehensible tokens in my assets on the stock exchange. What is it?
- When will burning unsold tokens?
- What is bitUSD?
- What are the requirements and conditions for the master node?
- How much does the withdrawal of funds from the exchange?
- I moved the tokens to an account that I do not have access to. Is it possible to return / restore tokens?
- Do I need to translate tokens somewhere other than bitshares?
- When is it planned to leave a messenger and mobile application?
- Lost the password from the exchange account, what should I do?